Shipping policy

Unfortunately, once your order has been shipped, LOST SEOULS CLUB is no longer responsible or liable for lost, stolen, delayed, or damaged packages. If there is a problem with your package delivery, please contact the shipping provider directly through your tracking number provided once dispatched and sent to your email address.

We strongly encourage you to order items well within a decent time frame for your required date. However, on the off chance that you do leave it to last minute and depending on your location, we are sometimes able to offer an upgrade of expedited shipping for a fee. This fee depends on your location and weight of your order. Please see our FAQ page here for more info on this service.

Please note, that purchasing an item from our website or upgrading your shipping in order for it to arrive for a specific date is at the customers discretion. Lost Seouls Club is not responsible for delays with shipping companies or delivery drivers.